CQI/TQM for the REST OF US
 


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"If you are looking for a no-nonsense, cut-to-the-chase book about implementing continuous quality improvement (CQI) and total quality management (TQM), your search may be over in CQI/TQM for the Rest of Us.

..., the book takes a reasonable and holistic approach to TQM and CQI. . .


CQI is not a task, say the authors, but a management system for realizing better process outcomes. With enthusiasm, the authors package their findings and explain their approach simply. The eight quick chapters do not lose sight of the everyday issues, however, that sometimes bring a project to a halt.


The chapters include tips about how to:


  1. keep paperwork and recordkeeping to a minimum,

  2. limit the forming of task forces and committees,

  3. avoid negative employee attitudes,

  4. implement the program quickly and painlessly,

  5. assess the work you are doing, and

  6. manage teams.

The authors also provide three basic forms that are simple to use and, they say, can carry a hospital through its most difficult system adjustment projects. The forms are a CQI worksheet, an audit summary sheet, and a data collection sheet.....

In addition, the book's appendices cover the policies and procedures needed to establish CQI both organization-wide and department-wide, and the charts and graphs needed to accompany the process."

~ Respiratory Care Manager, June 1995


Tired of quality management that adds to your work, or worse, just doesn't work? Here's a system that converts what you are already doing into completed CQIs as you do them. Could it get any simpler than that?


This practical book describes the attitudes and philosophy needed for a successful CQI system, stressing the importance of simplicity and staying focused on the system.

In 92 pages we show you how to implement the CQI system that helped our rural hospital district improve its patient care services, save money, and improve employee retention. The majority of improvements and programs that were implemented using this system were identified, planned, carried out, and assessed for effectiveness by employees with no management training other than what's contained in this book.

One department recouped almost $16,000 in a single year's over-billings from one vendor. Another saved a hospital $75,000 just by changing to a vendor who charged 50% for the same products. A long term care center reduced falls in elderly residents by 40% over eight months.

Not only did this system help us carry out our mission and achieve our vision, we won a Foster G. McGaw finalist prize and a Colorado Governor's Award for Growth and Economic Development using this CQI system to implement the programs they recognized.

To purchase the CQI/TQM for the Rest of US ebook, follow the link below to our order page.

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CQI/TQM FOR THE REST OF US

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CQI/TQM for the Rest of Us -    E-Book............................$ 25.00



92-page e-book in PDF format. Includes license to print one copy for purchaser's use.

Download URL will be sent to you as soon as PayPal sends us payment notice. Please include your email address when making payment so we know where to send the URL. Otherwise send a copy of your payment receipt to us at gw@adhocgroup.net.

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All printouts must include the AHG copyright notice.

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TABLE OF CONTENTS

  1. What is CQI and TQM?

  2. What CQI is NOT

  3. Preparing for CQI

  4. Implementing CQI: Getting Organized

  5. System Assessment Techniques

  6. CQI Worksheet

  7. Auditing

  8. About Team management

  9. CQI Policies and Procedures

  10. Charts, Tables, and Graphs


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Here's what our workshop attendees had to say:

"I enjoyed this inservice very much."

"This is the most workable system that I have seen."

"Excellent ideas for instituting collaborative teamwork."

"Very innovative and impressive."

"[I] Am planning on taking a copy of your book (along with the handouts) to our facility for improvements."

"It was very inspiring and gave me a personal boost!"

"I thoroughly enjoyed this seminar. I found it encouraging and exciting."




©2007-2014 Ad Hoc Group

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